Voice of Customer

Hear What Your Customers Have to Say

The web is a noisy place. The voice of your customers can easily get drowned out by the din of media and marketing messages.

Webtrends maintains partnerships with top companies that can measure the preferences, opinions and expectations of your customers. Through these partnerships, you can gain a holistic view of your audience and seamlessly integrate rich customer survey data with actionable analytics. You can analyze critical visitor data in conjunction with survey results, and optimize your web content based on visitor feedback and behavior.

Webtrends Analytics and Bazaarvoice Integration Bazaarvoice integrates with Webtrends to help measure the correlation between word of mouth and online key performance indicators (conversion, AOV, abandonment rates, etc). More Details > Webtrends Analytics and Foresee Integration Combine Webtrends' analytics with ForeSee Results' attitudinal analytics for deeper understanding of who comes to your site, why, and how to influence future behaviors (examples: increase purchase intent, recommendation, and return visits). More Details > Webtrends Analytics and Opinion Lab Integration The Webtrends Analytics OpinionLab Online Survey Integration delivers reporting on your OpinionLab online surveys within Webtrends Analytics, providing a holistic view of audience by integrating rich customer survey data with actionable analytics. More Details >